Transform your business with the power of Generative AI
Innosight.aiTM, our flagship Generative AI/LLM framework combines the latest Generative AI capabilities, foundation models, and Machine Learning techniques to empower organizations to seamlessly integrate AI into their operations and optimize their domain-specific tasks. The framework covers the entire AI lifecycle, allowing organizations to easily train, validate, tune, and deploy Generative AI, foundation models, and Machine Learning capabilities. With Innosight.ai, organizations can build tailored solutions and applications to harness the potential of Generative AI, accelerate their time-to-market, and establish a strong foothold within their industry. The framework also provides a range of resources, including solution approaches, accelerators, responsible design frameworks, and industry-specific solutions. Innosight.ai stands out by offering holistic enterprise transformation, cutting through the hype and delivering tangible value by unlocking the true potential of Generative AI.
Now, there's no need to sift through thousands of enterprise data files. With our solution, you can seamlessly search, summarize, or ask questions to any data source - a knowledge-base, a PDF document, or even plain text. The platform interprets user queries in natural language, providing accurate and contextual responses in just seconds. This empowers organizations to automate user interactions, provide them best self-serving capabilities, and elevate both employee and customer experiences, enabling them to concentrate on the priorities that truly matter.
Powered by cutting-edge Generative AI and ML models, the Intelligent Control Tower serves as the cognitive hub of your enterprise, providing actionable insights at your fingertips - including pattern analysis, performance metrics, and solution recommendations. The solution provides NLP-based self-service chat interface, empowering your teams to uncover quick insights without relying on manual reports. The solution can decipher customer intent, enabling rapid query resolution, and offering AI-driven recommendations for forecasting workloads, optimizing resource allocation, and enhancing employee performance.
Now, there's no need to sift through thousands of enterprise data files. With our solution, you can seamlessly search, summarize, or ask questions to any data source - a knowledge-base, a PDF document, or even plain text. The platform interprets user queries in natural language, providing accurate and contextual responses in just seconds. This empowers organizations to automate user interactions, provide them best self-serving capabilities, and elevate both employee and customer experiences, enabling them to concentrate on the priorities that truly matter.
Powered by cutting-edge Generative AI and ML models, the Intelligent Control Tower serves as the cognitive hub of your enterprise, providing actionable insights at your fingertips - including pattern analysis, performance metrics, and solution recommendations. The solution provides NLP-based self-service chat interface, empowering your teams to uncover quick insights without relying on manual reports. The solution can decipher customer intent, enabling rapid query resolution, and offering AI-driven recommendations for forecasting workloads, optimizing resource allocation, and enhancing employee performance.
Now, there's no need to sift through thousands of enterprise data files. With our solution, you can seamlessly search, summarize, or ask questions to any data source - a knowledge-base, a PDF document, or even plain text. The platform interprets user queries in natural language, providing accurate and contextual responses in just seconds. This empowers organizations to automate user interactions, provide them best self-serving capabilities, and elevate both employee and customer experiences, enabling them to concentrate on the priorities that truly matter.
Powered by cutting-edge Generative AI and ML models, the Intelligent Control Tower serves as the cognitive hub of your enterprise, providing actionable insights at your fingertips - including pattern analysis, performance metrics, and solution recommendations. The solution provides NLP-based self-service chat interface, empowering your teams to uncover quick insights without relying on manual reports. The solution can decipher customer intent, enabling rapid query resolution, and offering AI-driven recommendations for forecasting workloads, optimizing resource allocation, and enhancing employee performance.
Create a custom solution by utilizing the industry knowledge, historical data, and operational nuances of your enterprise data to maximize the impact and value of your AI models – leading to greater customization, control, and efficiency
Benefit from our capability to seamlessly orchestrate Generative AI models and manage how they interact with each other and other AI/ML platforms, ecosystems, and data sources
Skillfully combine human ingenuity and technology expertise to build new AI solutions, fuel innovative use cases, and drive faster results
Challenges:
Implement an interactive contextual document searching system for efficiently accessing Policies, SOPs, and Process Documents to reduce SMEs’ time on repetitive activities.
Enhance operational efficiency by standardizing processes and eliminating inconsistencies. Empower auditors with self-service capabilities for quick insights.
Solution:
Developed a contextual and semantic search-based AI system that provided rapid responses to user queries, leveraging our proprietary Innosight.ai framework. The framework facilitated meaningful interactions with users through OpenAI's GPT model.
Built a robust chatbot infrastructure with extensive support for a wide variety of plugins, ensuring future scalability.
Challenges:
The poor and erroneous data quality - with more than 50% of the ticket categories labeled as 'others' by agents.
Need for a robust ticket analysis system to get on-demand information on agent performance and no. of open/resolved tickets.
Solution:
Built an intuitive, web-based dashboard powered by Generative AI to analyze customer requests and service performance, and ensure right ticket categorization and query resolution.
Analyzed ticket trends and patterns to forecast ticket volumes, and agent performance and make informed decisions on capacity planning.
Leverage our expertise to supercharge Generative AI capabilities and drive unrivaled business outcomes